Payment and dispatch
The following terms and conditions apply:
Domestic delivery (Germany) and neighbouring countries: UK, USA, Canada, Australia, EU.
Dispatch costs (inclusive of legally applicable VAT)
Domestic deliveries (Germany):
Orders up to 1 kg = €5,95; Orders over 1 kg up to 2 kg = €6,95 Orders over 2 kg up to 5 kg = €8,95 Orders over 5 up to 15 kg = €14 from 15 kg an additional parcel will be charged according to these prices.
From an order value of €49 we deliver free of charge.
Deliveries to other countries:
Delivery to UK: up to 500 g = €9,60 over 500 g up to 1 kg = €14,40 over 1 kg up to 2 kg = €30 from 2 kg an additional parcel will be charged according to these prices.
EU countries: up to 2 kg = €14,40. The EU countries are: Austria, Belgium, Bulgaria, Croatia, Republic of Cyprus, Czech Republic, Denmark, Estonia, Finland, France, Germany, Greece, Hungary, Ireland, Italy, Latvia, Lithuania, Luxembourg, Malta, Netherlands, Poland, Portugal, Romania, Slovakia, Slovenia, Spain and Sweden.
Deliveries to USA, Canada, Australia: up to 500 g = €17,00; over 500 g up to 1 kg = €22,00; over 1 kg up to 2 kg = €26,00; Over 2 kg up to 3 kg = €32,00; over 3 kg up to 5 kg = €49,00; over 5 kg up to 10 kg = €90,00.
Unless otherwise specified in the quote, domestic delivery of goods shall be made (Germany) within 3 - 5 days, for deliveries abroad within 5 - 10 days from conclusion of contract (if advance payment agreed from the date of the payment instruction). Please note that deliveries are not made on Sundays and other holidays.
If you have ordered articles with different delivery dates, we send the articles together in one delivery if no other agreement has been made. The delivery date for the complete order will be the same as that of the article with the longest delivery time.
In case of collection, we will inform you by email once the product is ready, along with the collection options. In this case, dispatch costs will not be charged.
Accepted Payment options
- Payment in cash at the time of collection
- Payment via PayPal Express
- Payment via PayPal Plus (credit card, direct debit, invoice)
- Payment via Sofortüberweisung [immediate transfer]
- Payment by invoice (via Klarna)
- Payment via credit card (via Klarna)
- Payment via amazon payments
- credit card payment via Stripe
- Giropay via Mollie - Apple Pay via Mollie
In case of questions, please contact us at the contact details mentioned in the Legal Notice.